Acceptance conditions

  1. The applicant must reside in Thailand.
  2. The applicant must purchase the travel insurance at least 1 day before the outbound travel time and can purchase up to 180 days in advance. (For the Special Giveaway activity, please register to claim your benefit by selecting your departure date from Thailand at least 7 days in advance. You may choose a departure date up to 180 days in advance.)
  3. The Company shall not cover any damages that the insured, at the time of purchasing insurance, knows or can anticipate occurring.
  4. The journey must start and end in Thailand only.
  5. The applicant must be in good health conditions with no disability.
  6. Insurance Plan is applicable for Insured aged 6 months – 80 years as at journey start date.
  7. It may be bought for up to 10 insureds per journey. Each applicant can only apply for 1 policy per a coverage period; in case of redundancy the Company reserves the right to give precedence to a policy with greater coverage.
  8. The Applicant gives consent and permits medical facilities including hospitals and clinics, officials of insurance companies or other entities concerned to disclose information to the Generali Life Assurance (Thailand) Public Company Limited and Generali Insurance (Thailand) Public Company Limited when the latter makes enquiries about the Applicant for any actions related to applying for insurance, insurance policies, or insurance business, please refer to the details about consent [here], and the personal data protection policy [here].
  9. All applicants must not have country of residence in the following countries: Afghanistan, Belarus, Central African Republic, Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia Regions, Cuba, Democratic Republic of the Congo, Haiti, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), Nicaragua, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe
  1. All applicants must not have nationality in the following countries: Afghanistan, Belarus, Central African Republic, Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia Regions, Cuba, Congo, Democratic Republic of the Congo, Haiti, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), Nicaragua, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe

 10. The company will send policy via registered email. If you would like to receive via registered post, please contact our Customer First Contact Center 1394

Important Exclusions

  1. The insured commits suicide, attempted suicide or self-inflicted injury.
  2. Any Pre-existing conditions.
  3. While the Insured is under the influence of alcohol, drugs or addictive.
  4. War, invasion, acts of foreign enemies, hostilities or warlike operations, civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power, any act of terrorism.
  5. While the Insured is performing duty as a pilot, crew member, a member of armed forces or police or as a volunteer and engaged in war or crime suppression.
  6. While the Insured is participating in or practicing for or competing in professional sports.
  7. While the Insured is working in a high-risk environment such as high-rise building, oil or gas rigs, underground mines or labour tasks such as fishery, construction, fruit picking or maneuvering heavy machineries.
  8. This Insurance Policy does not cover person(s) travelling to or within countries as follows: Afghanistan, Belarus, Central African Republic, Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia Regions, Cuba, Democratic Republic of the Congo, Haiti, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), Nicaragua, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe

The company will send policy via registered email. If you would like to receive via registered post, please contact our Customer First Contact Center 1394

Caution of Office of Insurance Commission (OIC)
Please answer the following questions truthfully. In case that you fraudulently, misrepresent or conceal information.
The company reserves the right to denied liability and void the policy in accordance with the Civil and Commercial Code, Section 865.

And please study to understand coverage details and terms and conditions before making a purchase. For coverage details and terms and conditions, click here.

I hereby certify that (1) I have the right and authority to act on behalf of and/or make statements in order to purchase insurance policy(ies) for myself or others; (2) I have a lawful ground or consent from other person for their personal data to be disclosed between me and Company for insuring such person, and I have informed such person of the purpose of disclosure for insuring such person; (3) I understand and give consent to and/or permission for the company to use, access and/or acknowledge E-mail(s), electronic information channels/systems and personal information provided for the purposes of the approval of insurance contract(s), insurance services, related communication; (4) I consent the Company to store, use and disclose health and personal information) to the Office of Insurance Commission (OIC) or other related authorities, as reasonably required and necessary.

I hereby certify that all insureds are in good health and do not have any disabilities and are not travelling to obtain any medically related treatment(s).

The above statements are true, correct and shall be deemed to be one part of the insurance contract between myself and the company.

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