{"id":102843,"date":"2026-08-31T16:16:35","date_gmt":"2026-08-31T09:16:35","guid":{"rendered":"https:\/\/generali.co.th\/?p=102843"},"modified":"2026-08-31T16:21:16","modified_gmt":"2026-08-31T09:21:16","slug":"senior-manager-operation-excellence-claims","status":"publish","type":"post","link":"https:\/\/generali.co.th\/en\/job\/senior-manager-operation-excellence-claims\/","title":{"rendered":"Senior Manager &#8211; Operation Excellence (Claims)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"102843\" class=\"elementor elementor-102843\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d8abd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d8abd3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8f019e\" data-id=\"a8f019e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85bafc8 elementor-widget elementor-widget-spacer\" data-id=\"85bafc8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5458547 elementor-widget elementor-widget-spacer\" data-id=\"5458547\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ceb457 elementor-widget elementor-widget-heading\" data-id=\"4ceb457\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Senior Manager &#8211; Operation Excellence (Claims)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28886d0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"28886d0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c0d43a elementor-widget elementor-widget-heading\" data-id=\"6c0d43a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802307d elementor-widget elementor-widget-text-editor\" data-id=\"802307d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n    <li>Analyze claim process and business requirement of relevant project from business owner.<\/li>\n    <li>Analyze production issue after promotion and manage to fix it with related party to re-run the UAT.<\/li>\n    <li>Prepare scenario and test case for the UAT.<\/li>\n    <li>Handle UAT of claim operation project, manage to deliver within SLA.<\/li>\n    <li>Prepare gap analysis summary to escalate to business owner for their further action of new requirement.<\/li>\n    <li>Feedback UAT quality and issue to Manager for further action.<\/li>\n    <li>Support project as assigned.<\/li>\n    <li>Perform other duties or special assignment as required.<\/li>\n<\/ol> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-003000a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"003000a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84a0484\" data-id=\"84a0484\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5f3ad5 elementor-widget elementor-widget-heading\" data-id=\"c5f3ad5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30de9d0 elementor-widget elementor-widget-text-editor\" data-id=\"30de9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n    <li>Bachelor\u2019s degree or higher<\/li>\n    <li>At least 5 years experienced in process improvement or data analytic or claim or insurance operation.<\/li>\n    <li>Analytical skill, logical and initiative skill, good communication, service mind, proactive team work, ability to work with under pressure.<\/li>\n    <li>Fair English language<\/li>\n    <li>Excellent Computer skill : Ms Office, Privot, Power Point and Data visualization.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7143839 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7143839\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/generali.co.th\/en\/jobs\/jobs-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">APPLY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c03ad elementor-widget elementor-widget-spacer\" data-id=\"30c03ad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Responsibilities Analyze claim process and business requirement of relevant project from business owner. Analyze production issue after promotion and manage to fix it with related party to re-run the UAT. Prepare scenario and test case for the UAT. Handle UAT of claim operation project, manage to deliver within SLA. Prepare gap analysis summary to escalate [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[103],"tags":[],"class_list":["post-102843","post","type-post","status-publish","format-standard","hentry","category-job"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Senior Manager - Operation Excellence (Claims) | Global Standard Insurance Company in Thailand | GENERALI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/generali.co.th\/en\/job\/senior-manager-operation-excellence-claims\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Manager - Operation Excellence (Claims) | Global Standard Insurance Company in Thailand | GENERALI\" \/>\n<meta property=\"og:description\" content=\"Responsibilities Analyze claim process and business requirement of relevant project from business owner. 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