{"id":103015,"date":"2026-09-15T16:35:49","date_gmt":"2026-09-15T09:35:49","guid":{"rendered":"https:\/\/generali.co.th\/?p=103015"},"modified":"2026-09-15T16:36:22","modified_gmt":"2026-09-15T09:36:22","slug":"business-technology-delivery-lead-distribution-systems","status":"publish","type":"post","link":"https:\/\/generali.co.th\/en\/job\/business-technology-delivery-lead-distribution-systems\/","title":{"rendered":"Business Technology Delivery Lead \u2013 Distribution Systems"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"103015\" class=\"elementor elementor-103015\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d8abd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d8abd3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8f019e\" data-id=\"a8f019e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85bafc8 elementor-widget elementor-widget-spacer\" data-id=\"85bafc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5458547 elementor-widget elementor-widget-spacer\" data-id=\"5458547\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ceb457 elementor-widget elementor-widget-heading\" data-id=\"4ceb457\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business Technology Delivery Lead \u2013 Distribution Systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28886d0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"28886d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c0d43a elementor-widget elementor-widget-heading\" data-id=\"6c0d43a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802307d elementor-widget elementor-widget-text-editor\" data-id=\"802307d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Business Partnership &#038; Demand Management:<\/strong>\n<ul>\n  <li>Partner with business stakeholders to understand strategic objectives, operational needs, and market opportunities.<\/li>\n  <li>Manage and prioritize demand, balancing business value, regulatory requirements, operational risks, and technical constraints.<\/li>\n  <li>Translate business needs into actionable delivery roadmaps and solution plans.<\/li>\n  <li>Act as the primary technology contact for distribution-related initiatives and services.<\/li>\n<\/ul>\n\n<strong>Solution Delivery:<\/strong>\n<ul>\n  <li>Lead end-to-end delivery of projects, products, enhancements, and BAU initiatives.<\/li>\n  <li>Ensure solutions are delivered on time, within scope, budget, and quality expectations.<\/li>\n  <li>Drive effective planning, estimation, resource allocation, dependency management, and risk mitigation.<\/li>\n  <li>Promote Agile, DevOps, and modern delivery practices to improve productivity and predictability.<\/li>\n<\/ul>\n\n<strong>Technology &#038; Platform Ownership:<\/strong>\n<ul>\n  <li>Own the health, stability, performance, and lifecycle management of distribution systems.<\/li>\n  <li>Ensure system availability, resilience, security, and compliance requirements are met.<\/li>\n  <li>Drive continuous improvement, technical debt reduction, modernization, and platform optimization initiatives.<\/li>\n  <li>Oversee release management, production support, incident resolution, and root cause remediation.<\/li>\n<\/ul>\n\n<strong>People Leadership:<\/strong>\n<ul>\n  <li>Lead a cross-functional team comprising Business Analysts, Developers, and vendor resources.<\/li>\n  <li>Foster a collaborative, accountable, and customer-centric culture.<\/li>\n  <li>Coach and develop team members to strengthen both business and technical capabilities.<\/li>\n  <li>Establish clear objectives, performance expectations, and development plans.<\/li>\n<\/ul>\n\n<strong>Vendor &#038; Stakeholder Management:<\/strong>\n<ul>\n  <li>Manage relationships with vendors, implementation partners, and external service providers.<\/li>\n  <li>Oversee vendor delivery performance, service quality, and contractual commitments.<\/li>\n  <li>Communicate delivery status, risks, issues, and achievements to business and IT leadership.<\/li>\n  <li>Facilitate decision-making and alignment across multiple stakeholders.<\/li>\n<\/ul>\n\n<strong>Governance, Risk &#038; Compliance:<\/strong>\n<ul>\n  <li>Ensure adherence to enterprise architecture, SDLC, security, and governance standards.<\/li>\n  <li>Support internal and external audit activities, regulatory requirements, and risk management processes.<\/li>\n  <li>Ensure appropriate controls, documentation, and traceability throughout the delivery lifecycle.<\/li>\n<\/ul>\n\n<strong>AI-Augmented &#038; Agentic Delivery Responsibilities:<\/strong>\n<ul>\n  <li>Lead AI adoption and intelligent automation to improve productivity, delivery quality, and operational efficiency.<\/li>\n  <li>Embed AI, Copilot, GenAI, and AI agents across the end-to-end delivery lifecycle, from business analysis through operations and support.<\/li>\n  <li>Drive AI-enabled business capabilities and workflow automation to enhance customer experience, business outcomes, and team effectiveness.<\/li>\n  <li>Establish AI-assisted ways of working, build team AI capabilities, and promote continuous learning and innovation.<\/li>\n  <li>Ensure AI solutions align with enterprise architecture, security, compliance, governance, and measurable business value realization.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-003000a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"003000a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84a0484\" data-id=\"84a0484\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5f3ad5 elementor-widget elementor-widget-heading\" data-id=\"c5f3ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30de9d0 elementor-widget elementor-widget-text-editor\" data-id=\"30de9d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n  <li>Bachelor&#8217;s degree or higher in Computer Science, Information Technology, Computer Engineering, or a related discipline.<\/li>\n  <li>Minimum 8 years of experience in software development, business analysis, systems implementation, application delivery, or technology management, including at least 3 years in a leadership role.<\/li>\n  <li>Proven experience leading cross-functional teams comprising Business Analysts, Developers, QA engineers, and external vendors.<\/li>\n  <li>Experience in insurance, financial services, banking, or digital distribution environments is highly preferred.<\/li>\n  <li>Strong understanding of SDLC, Agile, Scrum, DevOps, and modern software delivery practices.<\/li>\n  <li>Solid knowledge of cloud-based architectures, system integration, APIs, middleware, microservices, databases, and enterprise application architecture.<\/li>\n  <li>Experience in application support, incident management, root cause analysis, service reliability, and operational excellence.<\/li>\n  <li>Proven track record in technology modernization, process automation, and technical debt reduction initiatives.<\/li>\n  <li>Understanding of information security, IT risk management, cybersecurity, data governance, and regulatory compliance requirements.<\/li>\n  <li>Strong leadership, stakeholder management, analytical, problem-solving, and decision-making skills, with experience coaching and developing high-performing teams.<\/li>\n  <li>Preferred Business Knowledge:\n    <ol type=\"a\">\n      <li>Agency Management<\/li>\n      <li>Broker Distribution<\/li>\n      <li>Bancassurance Operations<\/li>\n      <li>eCommerce and Digital Sales<\/li>\n      <li>Sales Illustration and Quotation Processes<\/li>\n      <li>e-Application and Policy Submission Processes<\/li>\n      <li>Insurance Product Configuration and Underwriting Workflows<\/li>\n    <\/ol>\n  <\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7143839 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7143839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/generali.co.th\/en\/jobs\/jobs-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">APPLY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c03ad elementor-widget elementor-widget-spacer\" data-id=\"30c03ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Responsibilities Business Partnership &#038; Demand Management: Partner with business stakeholders to understand strategic objectives, operational needs, and market opportunities. Manage and prioritize demand, balancing business value, regulatory requirements, operational risks, and technical constraints. Translate business needs into actionable delivery roadmaps and solution plans. Act as the primary technology contact for distribution-related initiatives and services. Solution [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[103],"tags":[],"class_list":["post-103015","post","type-post","status-publish","format-standard","hentry","category-job"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Technology Delivery Lead \u2013 Distribution Systems | Global Standard Insurance Company in Thailand | GENERALI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/generali.co.th\/en\/job\/business-technology-delivery-lead-distribution-systems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Technology Delivery Lead \u2013 Distribution Systems | Global Standard Insurance Company in Thailand | GENERALI\" \/>\n<meta property=\"og:description\" content=\"Responsibilities Business Partnership &#038; Demand Management: Partner with business stakeholders to understand strategic objectives, operational needs, and market opportunities. 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