{"id":99529,"date":"2026-03-30T00:58:14","date_gmt":"2026-03-29T17:58:14","guid":{"rendered":"https:\/\/generali.co.th\/?p=99529"},"modified":"2026-03-30T01:01:26","modified_gmt":"2026-03-29T18:01:26","slug":"process-improvement-and-automation-manager","status":"publish","type":"post","link":"https:\/\/generali.co.th\/en\/job\/process-improvement-and-automation-manager\/","title":{"rendered":"Process improvement and Automation Manager"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"99529\" class=\"elementor elementor-99529\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d8abd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d8abd3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8f019e\" data-id=\"a8f019e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85bafc8 elementor-widget elementor-widget-spacer\" data-id=\"85bafc8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5458547 elementor-widget elementor-widget-spacer\" data-id=\"5458547\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ceb457 elementor-widget elementor-widget-heading\" data-id=\"4ceb457\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Process improvement and Automation Manager<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28886d0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"28886d0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c0d43a elementor-widget elementor-widget-heading\" data-id=\"6c0d43a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802307d elementor-widget elementor-widget-text-editor\" data-id=\"802307d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Lead process discovery, mapping, and analysis for complex business workflows across functions.<\/li><li>Identify gaps, inefficiencies, and improvement opportunities; propose solutions with measurable business impact.<\/li><li>Develop As\u2011Is and To\u2011Be process maps, and, process documentation following internal standards<\/li><li>Standardize processes across departments to improve efficiency, reduce variation, and increase scalability.<\/li><li>Analyze processes to determine automation feasibility and solution.<\/li><li>Work closely with Smart Automation \/ IT teams to design end\u2011to\u2011end automation solutions using tools such as Microsoft Power Automate<\/li><li>Translate business requirements into functional and technical solution specifications.<\/li><li>Manage improvement and automation projects from initiation to implementation, including scoping, prioritization, planning, development, UAT, and change management<\/li><li>Coordinate with cross\u2011functional teams (Process Owners, IT, etc.) to ensure timely delivery and adoption.<\/li><li>Establish and maintain process governance frameworks, documentation standards, and automation design guidelines.<\/li><li>Support organization-wide continuous improvement culture and coach teams on process excellence.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-003000a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"003000a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84a0484\" data-id=\"84a0484\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5f3ad5 elementor-widget elementor-widget-heading\" data-id=\"c5f3ad5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30de9d0 elementor-widget elementor-widget-text-editor\" data-id=\"30de9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Bachelor\u2019s degree in Industrial Engineering or related field.<\/li><li>5\u20138 years of experience in Process Improvement, Business Process Management, Business Analysis, or related fields.<\/li><li>Experience in process redesign, workflow optimization, and cross\u2011functional transformation projects.<\/li><li>Hands\u2011on experience with automation tools such as RPA or workflow systems.<\/li><li>Technical &amp; Professional Skills<\/li><li>Strong capability in process mapping and improvement methodologies<\/li><li>Understanding of automation technologies and solution design principles.<\/li><li>Analytical and problem\u2011solving mindset with ability to quantify benefits.<\/li><li>Strong communication, facilitation, and stakeholder engagement skills.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7143839 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7143839\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/generali.co.th\/en\/jobs\/jobs-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">APPLY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c03ad elementor-widget elementor-widget-spacer\" data-id=\"30c03ad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Responsibilities Lead process discovery, mapping, and analysis for complex business workflows across functions. Identify gaps, inefficiencies, and improvement opportunities; propose solutions with measurable business impact. Develop As\u2011Is and To\u2011Be process maps, and, process documentation following internal standards Standardize processes across departments to improve efficiency, reduce variation, and increase scalability. Analyze processes to determine automation feasibility [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[103],"tags":[],"class_list":["post-99529","post","type-post","status-publish","format-standard","hentry","category-job"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/generali.co.th\/en\/job\/process-improvement-and-automation-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI\" \/>\n<meta property=\"og:description\" content=\"Responsibilities Lead process discovery, mapping, and analysis for complex business workflows across functions. Identify gaps, inefficiencies, and improvement opportunities; propose solutions with measurable business impact. Develop As\u2011Is and To\u2011Be process maps, and, process documentation following internal standards Standardize processes across departments to improve efficiency, reduce variation, and increase scalability. Analyze processes to determine automation feasibility [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/generali.co.th\/en\/job\/process-improvement-and-automation-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Global Standard Insurance Company in Thailand | GENERALI\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-29T17:58:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-29T18:01:26+00:00\" \/>\n<meta name=\"author\" content=\"Generali\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Generali\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/\"},\"author\":{\"name\":\"Generali\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/916604e682cbf0aa1255ee6bc70c6db1\"},\"headline\":\"Process improvement and Automation Manager\",\"datePublished\":\"2026-03-29T17:58:14+00:00\",\"dateModified\":\"2026-03-29T18:01:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/\"},\"wordCount\":234,\"publisher\":{\"@id\":\"\\\/#organization\"},\"articleSection\":[\"\u0e23\u0e31\u0e1a\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/\",\"url\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/\",\"name\":\"Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI\",\"isPartOf\":{\"@id\":\"\\\/#website\"},\"datePublished\":\"2026-03-29T17:58:14+00:00\",\"dateModified\":\"2026-03-29T18:01:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/generali.co.th\\\/job\\\/process-improvement-and-automation-manager\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0e2b\u0e19\u0e49\u0e32\u0e41\u0e23\u0e01\",\"item\":\"https:\\\/\\\/generali.co.th\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u0e23\u0e31\u0e1a\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19\",\"item\":\"https:\\\/\\\/generali.co.th\\\/en\\\/category\\\/job\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Process improvement and Automation Manager\"}]},{\"@type\":\"WebSite\",\"@id\":\"\\\/#website\",\"url\":\"\\\/\",\"name\":\"Global Standard Insurance Company in Thailand | GENERALI\",\"description\":\"Global Standard Insurance Company in Thailand | GENERALI\",\"publisher\":{\"@id\":\"\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"\\\/#organization\",\"name\":\"Global Standard Insurance Company in Thailand | GENERALI\",\"url\":\"\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/generali.co.th\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Logo_red-1.png\",\"contentUrl\":\"https:\\\/\\\/generali.co.th\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Logo_red-1.png\",\"width\":500,\"height\":397,\"caption\":\"Global Standard Insurance Company in Thailand | GENERALI\"},\"image\":{\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/916604e682cbf0aa1255ee6bc70c6db1\",\"name\":\"Generali\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/generali.co.th\/en\/job\/process-improvement-and-automation-manager\/","og_locale":"en_US","og_type":"article","og_title":"Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI","og_description":"Responsibilities Lead process discovery, mapping, and analysis for complex business workflows across functions. Identify gaps, inefficiencies, and improvement opportunities; propose solutions with measurable business impact. Develop As\u2011Is and To\u2011Be process maps, and, process documentation following internal standards Standardize processes across departments to improve efficiency, reduce variation, and increase scalability. Analyze processes to determine automation feasibility [&hellip;]","og_url":"https:\/\/generali.co.th\/en\/job\/process-improvement-and-automation-manager\/","og_site_name":"Global Standard Insurance Company in Thailand | GENERALI","article_published_time":"2026-03-29T17:58:14+00:00","article_modified_time":"2026-03-29T18:01:26+00:00","author":"Generali","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Generali","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/#article","isPartOf":{"@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/"},"author":{"name":"Generali","@id":"\/#\/schema\/person\/916604e682cbf0aa1255ee6bc70c6db1"},"headline":"Process improvement and Automation Manager","datePublished":"2026-03-29T17:58:14+00:00","dateModified":"2026-03-29T18:01:26+00:00","mainEntityOfPage":{"@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/"},"wordCount":234,"publisher":{"@id":"\/#organization"},"articleSection":["\u0e23\u0e31\u0e1a\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/","url":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/","name":"Process improvement and Automation Manager | Global Standard Insurance Company in Thailand | GENERALI","isPartOf":{"@id":"\/#website"},"datePublished":"2026-03-29T17:58:14+00:00","dateModified":"2026-03-29T18:01:26+00:00","breadcrumb":{"@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/generali.co.th\/job\/process-improvement-and-automation-manager\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0e2b\u0e19\u0e49\u0e32\u0e41\u0e23\u0e01","item":"https:\/\/generali.co.th\/"},{"@type":"ListItem","position":2,"name":"\u0e23\u0e31\u0e1a\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19","item":"https:\/\/generali.co.th\/en\/category\/job\/"},{"@type":"ListItem","position":3,"name":"Process improvement and Automation Manager"}]},{"@type":"WebSite","@id":"\/#website","url":"\/","name":"Global Standard Insurance Company in Thailand | GENERALI","description":"Global Standard Insurance Company in Thailand | GENERALI","publisher":{"@id":"\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/#organization","name":"Global Standard Insurance Company in Thailand | GENERALI","url":"\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/#\/schema\/logo\/image\/","url":"https:\/\/generali.co.th\/wp-content\/uploads\/2022\/03\/Logo_red-1.png","contentUrl":"https:\/\/generali.co.th\/wp-content\/uploads\/2022\/03\/Logo_red-1.png","width":500,"height":397,"caption":"Global Standard Insurance Company in Thailand | GENERALI"},"image":{"@id":"\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"\/#\/schema\/person\/916604e682cbf0aa1255ee6bc70c6db1","name":"Generali"}]}},"_links":{"self":[{"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/posts\/99529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/comments?post=99529"}],"version-history":[{"count":0,"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/posts\/99529\/revisions"}],"wp:attachment":[{"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/media?parent=99529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/categories?post=99529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/generali.co.th\/en\/wp-json\/wp\/v2\/tags?post=99529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}