Group Insurance Policy customers can check information through E-Group Service as follows:
1. Information on the Policy, benefits and details identical to Health Insurance ID Card (Gold Card).
2. Remaining Policy benefits and claim status.
3. Searching for hospitals and clinics in network of more than 400 places.
Contact Details for E-Group Service information:
Telephone No.: 02-612-9888, press 2 (Monday-Friday, 08:30 hours – 20:00 hours).
Line ID: @generali365 แอด Line
Mobile Application: Generali 365 (Free download both Android and iOS) Download
Remarks: Application supporting Android at Version 4.4.0 and iOS 8.0 upwards only.